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Residence FAQs

What should I bring with me to residence?

All of our residence rooms are equipped with a desk, chair, bookshelf, bed, mattress, closet space, lighting, cable connection, wireless internet connection and a telephone with free long distance within Canada. Although we provide students with a furnished space, many bring items from home that will help personalize the area. Suggestions include: books, cds, posters, towels, toiletries, a mini-fridge, a small television, school supplies, sports equipment, a whiteboard, personal dishes and linen to furnish your bed.

If you do not want to take your bed linens from home, the University has partnered with Campus Linens of Canada to allow you to order linens online that will be shipped to your residence room and waiting for you when you arrive. To take advantage of this opportunity, visit http://www.campuslinenscanada.com/ and look for the St. Thomas section.

Please do not bring toasters or any appliances with an open element, candles or incense, pets (except for tropical fish), or a 2.4 GHz cordless telephone (which can interfere with the wireless internet).

What is the process if I want to change rooms?

To change rooms there is a process that we ask all students to follow in order to best serve the over 700 students we house. A room freeze is in place for the first three weeks of each semester to allow students an opportunity to settle in and allow for an inventory of spaces to be made optimizing student options if a room change is requested.

Firstly, it is important to discuss issues with your roommate. Often, problems can be resolved through open communication. If this is done with no success, contact your Residence Coordinator.  Schedule a time to meet with him/her to discuss the nature of your issue.  You can expect the Residence Coordinator to talk through different techniques on addressing potential roommate issues (i.e. mediation) before options about room changes are presented. Mediation must take place before a room change is considered.

If it is deemed necessary to make a room change the proper paperwork must be completed. The Residence Life Office will have a Room Change Request form that must be completed. If your request to change rooms is approved it must be submitted to the Residence Life Office (GMH 303). Opportunities to move rooms will vary depending on space and limitations. All room changes must be approved by the Residence Life Office and residents will be charged a $35.00 Room Change Fee (per person) for approved changes that take place during the academic year.

How do the meal plans work?

St. Thomas University offers All You Care To Eat Dining on campus to allow students to enjoy visits to either the George Martin or Forest Hill Dining Halls to the fullest. All You Care To Eat meal plans mean that once you have swiped yourself in to the dining hall with your student ID/meal card, you are able to enjoy as much or as little food as you wish without worrying about the costs of individual items.

Meal Plan Options

There are three meal plans to choose from. The Freedom Plan is the most popular among residence students in Atlantic Canada, because it offers maximum flexibility and value. However, be sure to read through the descriptions below and choose a plan that you feel best fits your lifestyle and eating habits.

The Freedom Plan Value and Maximum Flexibility ($3,600)
Enjoy unlimited access to the George Martin and Forest Hill dining halls during all hours of operation. This plan takes away the need to budget or count meals/visits during the week. It is best for students living in residence who anticipate using the dining rooms as their primary source of meals or who tend to have frequent small-meals or snacks throughout the day. The Freedom Plan also includes $200 STU Dollars (see below). This plan works out to about $16 a day.

The 19-Meal PlanControlling Your Budget ($3,400)
Maintain control of your budget with a 19 meals-per-week plan. This plan allows holders to enter the George Martin and Forest Hill dining halls up to 19 times during the week for an All You Care To Eat visit. This plan also includes $200 STU Dollars (see below). This plan works out to be about $5.43 per meal.

The 10-Meal Plan The Basic ($2,900)
With this plan, you will have access to the dining halls up to 10 times-per-week for All You Care To Eat access. This plan is recommended for students living off campus. This Plan includes $500 STU Dollars (see below). This plan works out to be about $7.74 per meal.

STU Dollars
STU Dollars are flex dollars that can be used at other locations on campus, such as the Tim Horton’s and Subway outlets, or used to pay for your visitors’ meals. Payment at all food locations can also be made by cash, debit, or credit cards.

What is the process if I want to leave residence during the academic year?

When you sign the Residence Agreement and accept a residence placement, you are committing to remain in residence for the entirety of the academic year. If you decide to withdraw from residence during the academic year, you will still be financially responsible for residence and meal plan fees. You may not rent the room out to anyone else.

Students wishing to withdraw from residence must begin the process with a Residence Manager, located in George Martin Hall 303. The withdrawal is not effective until the Director of Student Services and Residence Life has approved the withdrawal request. The date of the withdrawal for the purpose of fee administration will be the date this approval is given, or the date the student has checked out of residence and returned their keys, whichever is later. The student's account will be adjusted to reflect residence as follows:

Month of withdrawal:

September: pay 40% of the full year cost

October: pay 50% of the full year cost

November: pay 60% of the full year cost

December: pay 70% of the full year cost

January: pay 80% of the full year cost

February: pay 90% of the full year cost

March: pay 100% of the full year cost

April: pay 100% of the full year cost

Students entering residence for only one term will have their accounts adjusted to reflect residence charges as follows:

Month of withdrawal:

September or January: pay 50% of term cost

October or February: pay 75% of term cost

November or March: pay 95% of term cost

December or April: pay 100% of term cost

In the case of a withdrawal, a student’s house dues and laundry fees will also be forfeited. Please note, this policy is only applicable to withdrawals taking place during the 2013-2014 academic year.


What are the costs of living in residence?

Rates for living at STU will vary based on the style of your building, type of room, as well as the selection of meal plan. Residents are required to have a full meal plan. Several different meal plan options are offered with varying price ranges. Rates will vary from year to year.

What happens if I lose my meal card ?

Notify the Food Services Office at (506) 460-0310 or e-mail foodservices@stu.ca as soon as possible. A stop will be put on the card and a temporary card will be issued.

Where do I go for additional information?

The Residence Life Office is open Monday-Friday from 8:30 am to 4:30 pm. The office is located at 51 Dineen Drive in George Martin Hall (office 303). For further information, you may contact the office at (506) 452-0578 during regular business hours.